Gary M. Olson and Judith S. Olson
University of Michigan
A Conceptual Framework for Conversational Interface Technologies and Application Development
Adopting Groupware in Context
Technical Infrastructure
Communication Tools
Conferencing Tools - Voice and Video
Instant Messaging, Chat, and MUDs
Coordination Support
Meeting Support
Workflow
Group Calendars
Awareness
Information Repositories
Repositories of Shared Knowledge
Capture and Replay
Sociality
Social Filtering
Trust of People Via the Technology
Integrated Systems
Media Spaces
Collaborative Virtual Environments
Collaboratories
Conclusions
Acknowledgements
References
Figure 29.1: Example of instant messaging in action.
Figure 29.2: A computer-supported meeting room.
Figure 29.3: Screen dump from a collaboratory in upper atmospheric physics.