Chapter 4

Emotion In Human-Computer Interaction

Scott Brave and Clifford Nass
Stanford University

 

Outline

Understanding Emotion

Distinguishing Emotion from Related Constructs

Mood

Sentiment

Effects of Affect

Attention

Memory

Performance

Assessment

Causes of Emotion

Needs and Goals

Appraisal Theories

Contagion

Moods and Sentiments

Previous Emotional State

Causes of Mood

Contagion

Color

Other Effects

Measuring Affect

Neurological Responses

Autonomic Activity

Facial Expression

Voice

Self-Report Measures

Affect Recognition by Users

Facial Expression

Open Questions

Conclusion

Acknowledgements

References

 

Figures

Figure 4.1: Neurological structure of emotion.