Jean C. Scholtz
National Institute of Standards and Technology
Introduction
The Government As a Producer of Information: E-Government
HCI Requirements for E-Government Services
Every-Citizen Interface
Section 508:Accessibility Legislation
Case Studies and Ongoing Research
The Government As a Consumer of Software
Incorporating Usability Into Software Procurement Requirements
Standards and the Procurement Process
Case Studies
Software Used by Specialized Government Agencies
Training Issues for Government Agencies
Special Purpose Software With Highly Complex Interfaces
Military Systems
HCI Standards and the Government’s Role
International Standards Organization
Standards for the Federal Aviation Administration
Voting Standards
The Government As a Source of Funding for HCI Research
Every-Citizen Interface
The National Science Foundation
The European Union Research Initiative
CHI ’99 Research Agenda Workshop
Discussion and Future Directions
The Government As a Provider of Information
The Government As a Consumer of Software
HCI Standards and the Government ’s Role
The Government As a Source of Funding for HCI Research
Other Issues
References
Figure 40.1: Government roles in software research and development.
Figure 40.2: Government influence on HCI with respect to roles.