Gilbert Cockton
University of Sunderland
Darryn Lavery
Microsoft Corporation
Alan Woolrych
University of Sunderland
Usability, Inspection, and Complementary Evaluation Methods
Defining Usability: Implications for Evaluation
The Phases of Usability Inspection
Relation to Other Methods
A Survey of Inspection Methods
Heuristic Evaluation
Guideline-Based Methods
Cognitive Walk-Through
A Hybrid Method: Heuristic Walkthrough
Scoping and Assessing Inspection Methods
Gray and Salzman’s Critique
Improving the Assessment of UIMs
A Survey of Inspection Method Assessment
Comparative Studies
Summary: The Need to Improve Method Assessment and Scoping
Conclusion
References
Figure 57.1: Relationship of types of inspection-based method by level of abstraction and focus.