John Karat
IBM T. J. Watson Research Center
Introduction
Leaning Forward and Leaning Back
Measurement to Inform Design
Experiences People Value
What to Measure?
Other Challenges in Adopting Affective Evaluation to Technology Design
An Example — HCI and Entertainment
Content Quality
Access to Content
User Experience of Content in a Context
Communication-and Experience-Driven Systems
Tools for the HCI Evaluator
Conclusions
References
Figure 59.1: Design iteration cycle.