Chapter 6

Modeling Humans In Human-Computer Interaction

Hidekazu Yoshikawa
Kyoto Univesity

 

Outline

Introduction

Basic Knowledge Required for Human Modeling in HCI

Generic Characteristics of Human Cognitive Processing at the Interface Level

Basic Characteristics of the Human Memory System

Control Model of Human Information Processing

Balance Sheet of the Human Cognitive System

Modeling Human Information Processing Behavior With the Human-Computer Interfaces and Human Error

Human-Computer Interface and Human Error

How a Human Views the Human-Computer Interface

Three Operator Cognitive Modes at the Interface Level

Human Error and the Generic Error Modeling System (GEMS) Dynamics Model

Conceptual Framework of Modeling Human Behavior at the Interface Level

Methods of Human Modeling by Computer Simulation

Necessary Components of a Computerized Human Model for Engineering Application

Process Model

Knowledge Model

Control Model

Implementation of Human Modeling into Computers

Observation and State Recognition

Implementation of Control Model

Implementation Method of Interpretation and Planning

Human-Environment Interaction

Application fo Human Modeling for HCI

Simulation of Human-Machine Interactions for Process Control

Objective of System Development

Overall Configuration of SEAMAID

Human-Machine Interface Simulator

Validation of the Human Model

Industrial Application of SEAMAID

Introduction to the Education and Training Environment

Personified Interface Agents and Future Trends

Virtual Collaborator: Constituents for the Personified Interface Agent

Future Prospects of the Virtual Collaborator

References

 

Figures

Figure 6.1: Model of human information processor by Card et al. (1983).

Figure 6.2: Model of human information system by J. Rasmussen.

Figure 6.3: Multiladder model of human cognitive process by J. Rasmussen.

Figure 6.4: Fuzzy picture of elderly woman and young lady.

Figure 6.5: Three different ways of how the instruments are perceived by the operator.

Figure 6.6: Operator’s three behavior modes by J. Rasmussen.

Figure 6.7: GEMS dynamic model by Embrey &Reason (1986)

Figure 6.8: Comprehensive scheme of human error at human–machine interface.

Figure 6.9: Conceptual framework of human cognitive model at human–machine interface.

Figure 6.10: Three elements in the human model.

Figure 6.11: Membership functions for qualitative interpretation of observed information.

Figure 6.12: Configuration of blackboard system.

Figure 6.13: Simulation framework for human –environment inter-action.

Figure 6.14: Overall configuration of SEAMAID system.

Figure 6.15: Configuration of man–machine interface simulator as an icon-based, object-oriented database. P&ID = piping and instrumentation diagram.

Figure 6.16: Computer implementation of human environment interaction in SEAMAID. MMI = man–machine interface.

Figure 6.17: Conceptual framework of operator model in SEAMAID. PWM = peripheral working memory; LTM = long-term memory; FWM = focal working memory; AI = artificial intelligence; P&ID = piping and instrumentation diagram.

Figure 6.18: Intercomparison of time vs. reliability curves for LOCA event between simulation and experiment.

Figure 6.19: Configuration of experiential computed-assisted instruction system by virtual reality (VR).

Figure 6.20: Software configuration of VENUS system.

Figure 6.21: Simulation results of virtual operator’s behavior in the virtual control room.

Figure 6.22: Image of mutual communication between virtual collaborator and real human operator.

Figure 6.23: Research framework toward virtual reality-based simulation of human–machine interaction. FWM = focal working memory; PWM = peripheral working memory; LWM = long-term working memory; LTM = long-term memory.

Figure 6.24: Image of mutual communication between human and machine in the age of information technology in the 21st century.